9.00 Opening Remarks from the Chairman

Mario Pennisi
Chief Executive Officer
AOQ-QLD

9.10 Taking- Off LSS From Novel Grounds

• Positioning of Lean Six Sigma (LSS) in the overall excellence journey
• Importance of UVP and selecting a suitable deployment model
• Sustainability of LSS deployment using innovative engagement/application (e.g. Green Lean Six Sigma)

Dumidu Ranaweera
Manager – Process Excellence & Six Sigma
DIALOG AXIATA SINGAPORE PLC

9.50 Case Study: Developing A Centralised And Fully Integrated Remote Control System For Sustainable Operations

• Analysing current trends relating to future system requirements
• Explaining Unit-iSMART’s efficiencies and challenges post project
• Developing cost effective solutions using technology in remote areas
• How the Unit-iSMART project has helped improve business efficiency

Andrew Lavelle
Project Manager – Business Improvement Unit-iSMART Project
STATE WATER CORPORATION AUSTRALIA

11.00 Improving Process Excellence By Motivating And Engaging Employees

• Highlighting the benefits of business improvement changes to internal staff and management
• Strategies and tools for fostering change management
• Measuring the impact of specific cases and using that as proof of concept
• Using training as a tool for engaging and motivating employees involved in the changes

Skevos Macarounos
Business Improvement Manager
POWER AND WATER CORPORATION

11.40 Standardising A Minimum Set Of Competencies For Black Belt And Master Black Belt Training

• Identifying the minimum set of competencies required for six sigma training
• Agreeing the core set of competencies needed to standardise the training schedule
• Incorporating six sigma training into your organisation
• Measuring the outcomes of a standardised six sigma training schedule

Mario Pennisi
Chief Executive Officer
AOQ-QLD

13.20 Panel Discussion: Rolling Out Business Improvement Plans Internally– The Key Challenges And Opportunities For Business Improvement Managers

• Measuring the success of a standardised Lean Six Sigma program
• Business impact – where has the greatest change been made to procedures and how was it successful?
• Industry examples and best practices
• Improving six sigma thinking for future industry projects

Panellists:

Marcus Steel
Principal Consultant: Power Systems Automation
POWERLINK

14.00 The Importance Of Management, Communication And Leadership Skills In Change Management

• Management techniques when implementing organisational change
• Methods of effectively communicating with your employees regarding internal change
• The importance of getting management to be the first to buy-in to and commit to L6S practices
• Developing champions who will embed the change amongst their peers

Ben Scheltus
CEO
CLIMATE ALLIANCE LTD

15.10 Weaving New Technology Designs Into The Fabric Of Substation Engineering

• Business impact assessment – addressing issues including business structure, personnel engagement, technology acceptance, stakeholder training
• Resource Up-skilling Methods - ‘On the job’ training for a employees at all levels
• Understanding where the opportunities for improvement are in the operations

15.50 Strategic Change Management And Leadership Skills For Business Improvement

• Examining the critical areas for change
• Understanding the tools and processes of Organisational Change Management (OCM)
• Examining how Kaizen can help manage change

Morgan Jones
General Manager Lean Six Sigma
BOC GASES

16.30 Close of Conference Day 1

5.00 Start of Workshop A